We are committed to providing you with a fast and secure delivery experience. Once your order is placed, it will be shipped within 1 to 2 business days. Delivery time will depend on your location, with an estimated 5 to 8 days for local deliveries and up to 14 days for international shipments. We use reliable shipping services to ensure your sneakers arrive in perfect condition.
Your satisfaction is our priority. If for any reason you are not fully satisfied with your purchase, you may return your sneakers within 30 days of receiving your order. Items must be in their original, unworn condition, and in their original packaging. To initiate a return or exchange, please contact our customer service team at sterling@chicmeger.com for instructions and a return authorization number.
To maintain the quality and longevity of your sneakers, we recommend following these care guidelines:
- Gently clean your sneakers with a soft, damp cloth after each use.
- Avoid exposing them to direct heat or intense sunlight, which may cause material deformation or color fading.
- Use appropriate cleaning products tailored to the specific material (leather, canvas, suede, etc.) to ensure optimal care.
- Store your sneakers in a cool, dry place, away from excessive humidity, to preserve their shape and prevent damage.
For any inquiries, feel free to contact us at sterling@chicmeger.com.